Just had a reply from my e-mail sent to the chief executive of virgin media, Neil Berkett about the reduction in VAT. I am pleased to say that they will be passing the reduction onto their customer base.
His e-mail to me was as follows:
Yes we will be reducing the VAT rate for all our customers from December 1st (per the pre budget) This may include the use of credits in the first instance as we prebill for some charges. As you can imagine this is not a trivial exercise and we are working on the exact actions as we speak!
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As many people will know the VAT rate is due to be cut from 17.5% to 15%. What many people might not know is that the monthly fee they pay for services like cable, telephone, sky, broadband, mobile phones and anything else but Gas and Electricty includes VAT and as such should be affected by this cut.
I will be sending the following letter off to my suppliers tomorrow
[ADDRESS]
[ACCOUNT/REFERENCE NUMBER]
[DATE]
Dear Sir/Madam,
I write regarding my service with you and my latest bill which includes a service charge for the period after 1st December 2008. As you will no doubt be aware my bills include VAT charged at 17.5% however the VAT rate is due to drop on this date to 15%.
I assume my current bill will be recalculated to include this reduction in the VAT rate and all future bills from your company will have VAT included at the new rate. Please confirm this to me in writing at your earliest opportunity
Yours Faithfully
[NAME]
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