Dave Thorp's Blog

Been spending the last few days arranging connection of a BT line and installation of Sky. We’ve been with Virgin Media for 2 and a half years but over the last few weeks become very disillusioned with their customer services and their ability to abide by the terms of our contract.

So we are switching our phone to BT, one that’s installed we’ll be getting O2 broadband and our TV is switching over to Sky. On the plus side this is costing £10 less a month than the equivalent package was on Virgin Media and also splits our bill into 3 smaller more managable chunks.

So those are the three planned switches so which one is unplanned. Well just after Christmas we went on a comparison site and scottish power came out cheaper than our current deal on British Gas. So we applied to switch. Get the paperwork from Scottish Power and actually it turns out more expensive so I call them to cancel which I am assured they will do. Did they?

Did they balls? Get a letter today confirming my gas switch on 11th Feb along with a prepayment card. So our supply has been slammed. Complaint to Scottish Power and BBC Watchdog sent!